Terms of service

Terms & Conditions

Last Updated: August 14, 2026

Welcome to Maison De Rêve. These Terms & Conditions govern your use of our website and your purchase of products from our store.

By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions.

1. General Terms

Maison De Rêve operates this online store and provides access to our products, website features, content, and related services.

We reserve the right to update, modify, suspend, or discontinue any part of the website or services at any time.

You may not use our website or products for any unlawful or unauthorized purpose.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate.

However:

Colors may appear slightly different depending on your device or screen settings.
Measurements may vary slightly between products.
Product availability may change without prior notice.
Minor differences may occur due to manufacturing or photography conditions.

Maison De Rêve reserves the right to correct any errors, inaccuracies, or omissions at any time.

3. Orders

Placing an order through our website does not necessarily mean that the order has been accepted.

We reserve the right to:

Accept or reject an order
Cancel an order when necessary
Limit quantities purchased
Request additional information to verify an order
Cancel orders suspected of fraud, misuse, or unauthorized activity

If an order is cancelled after payment has been successfully collected, any applicable refund will be processed according to our Refund Policy.

4. Prices & Payments

All product prices are displayed in the currency shown on our website.

Prices may change at any time without prior notice. However, changes will not normally affect orders that have already been confirmed.

Available payment methods may include:

Cash on Delivery
Online payment
Other payment methods displayed during checkout

You are responsible for providing accurate payment and billing information when placing an order.

5. Promotions & Discount Codes

Discount codes, promotional offers, bundles, and sale prices may be subject to specific conditions.

Unless otherwise stated:

Discount codes cannot be combined.
Promotions may have expiration dates.
Some products may be excluded.
Promotions may be changed or cancelled at any time.
Discount codes cannot be exchanged for cash.

Maison De Rêve reserves the right to cancel or refuse the use of promotions in cases of suspected misuse.

6. Shipping & Delivery

Orders are delivered according to our Shipping Policy.

Delivery times are estimates and may be affected by circumstances outside our direct control, including:

Courier delays
Public holidays
High order volumes
Incorrect delivery information
Customer unavailability
Weather or operational disruptions

Customers are responsible for providing accurate contact and delivery information.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Products must meet the eligibility requirements described in that policy before a return or exchange can be approved.

For hygiene reasons, certain products may not be eligible for return once worn, used, washed, damaged, or removed from their original condition.

8. Refused Orders & Failed Deliveries

If you place an order and refuse delivery without a valid product-related issue, or if delivery cannot be completed because the provided contact or address information is incorrect, we reserve the right to:

Charge additional delivery fees for reshipping
Require advance payment for future orders
Restrict Cash on Delivery availability for future purchases

Repeated misuse of Cash on Delivery may result in future orders being declined.

9. Intellectual Property

All content available on the Maison De Rêve website, including but not limited to:

Brand names
Logos
Product photography
Graphics
Website designs
Text
Product descriptions
Videos
Marketing materials

is owned by or licensed to Maison De Rêve unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially use our content without prior written permission.

10. Website Use

You agree not to:

Attempt to gain unauthorized access to our website or systems
Introduce viruses, malware, or harmful software
Scrape or automatically collect website content without authorization
Interfere with website functionality or security
Submit false or misleading information
Use another person's identity without permission
Use the website for fraudulent purposes

We may suspend or restrict access to users who violate these terms.

11. Customer Accounts

If our website allows customer accounts, you are responsible for maintaining the confidentiality of your account details and password.

You are responsible for activities performed through your account unless you notify us promptly of unauthorized access.

12. Third-Party Services

Our website may use or link to third-party services, including:

Payment gateways
Delivery providers
Social media platforms
Analytics services
Advertising platforms
Shopify applications

These third-party services may have their own terms and privacy policies.

Maison De Rêve is not responsible for third-party websites or services outside our control.

13. Limitation of Liability

To the extent permitted by applicable law, Maison De Rêve will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or services.

Nothing in these Terms & Conditions is intended to exclude any rights or liability that cannot legally be excluded under applicable consumer protection laws.

14. Personal Information

Your submission and use of personal information through our website is governed by our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

15. Force Majeure

Maison De Rêve will not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

Natural disasters
Government restrictions
Transportation disruptions
Courier interruptions
Internet or technology outages
Strikes
Public emergencies

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

The updated version will become effective once published on our website.

Continued use of the website after changes are published constitutes acceptance of the revised terms.

17. Governing Law

These Terms & Conditions shall be governed by the applicable laws and regulations of the country in which Maison De Rêve operates, including applicable consumer protection requirements.